A. CODE FOR ENFORCEMENT AND PERFORMANCE MEASUREMENT
Explaining the Inspectorate’s Code for Enforcement.
Detailing our performance targets.
Showing how well we met them.
DEFINING THE INSPECTORATE’S ROLE AND MEASURING PERFORMANCE
The Code for Enforcement (the Code) is a document that summarises the role of the Inspectorate.
It details the regulatory functions of the Inspectorate and the way in which those functions and related activities are carried out.
It sets target times within which the Inspectorate aims to perform its key tasks.
The Inspectorate’s annual performance can be measured by how well these targets are met.
AIMS, TARGETS AND PERFORMANCE AVAILABLE TO EVERYONE
The latest version of the Code was published in October 2000. It is due to be reviewed late in the year 2001 but the targets will remain unchanged in the new version of the Code.
The Code for Enforcement is only available on the DWI web site at http://www.dwi.detr.gov.uk. If you don’t have access to the internet a copy can be obtained by contacting the Inspectorate.
PERFORMANCE IN 2000
Performance has generally been assessed for all tasks with target dates in 2000 but some ongoing tasks, which had target dates early in 2001, have also been assessed.
The Inspectorate’s performance in 2000 can only be meaningfully compared with years 1996 to 1999, as the targets within the Code were changed in 1995.
The following table describes the targets and shows how well the Inspectorate performed in meeting those targets in 2000.
TASK TARGET PERFORMANCE Send letters notifying the consideration of enforcement action as a result of 2000 inspections To be sent to the company concerned within four weeks of the end of the inspection. 7/7 100% Send letters notifying the consideration of enforcement action as a result of 2000 Cryptosporidium inspections To be sent to the company concerned within four weeks of the end of the inspection. 1/1 100% Prepare 2000 draft inspection reports To be sent for comment to companies within 4 weeks of the end of the inspection or receipt of further information. 41/41 100% Prepare 2000 final inspection reports To be sent to the company within four weeks of receipt of its comments. 40/41 97.6% Prepare 2000 final Cryptosporidium inspection reports To be sent to the company within four weeks. 37/37 100% Prepare final consolidated executive summaries Were no longer considered necessary in all cases. N/A N/A Preliminary assessment of 2000 compliance data To be sent within four weeks of receipt of the completed data set from the company. 27/27 100% Send letters notifying the consideration of enforcement action following the 2000 compliance assessment To be sent to companies within four weeks of their response to the preliminary assessment. Report in Drinking Water 2001 N/A Process and deal with applications for undertakings To be completed within 4 weeks of receipt. 55/55 100% Process and deal with applications for supply point authorisations To be completed within 4 weeks of receipt. 2/2 100% Review extant relaxations To be revoked or re-issued as appropriate by the due date. 19/19 100% Assess drinking water quality incidents. To be completed within 3 months of the receipt of all requested information. 101/107 (32 still ongoing) 94.4% Investigate water quality complaints. To be completed within 3 weeks of the receipt of all requested information. 259/281 92.2% Deal with applications for approval of chemical and materials When required arrange meetings within 4 weeks. Provide information on progress made at Committee meetings within 2 weeks. 72/72 100% Respond to requests for information from all sources.
(January - August 2000)Full response to be made within 3 weeks of receipt. 2,555/2,555 100% Respond to requests for information from all sources.
(September December 2000)Full response to be made within 3 weeks of receipt. 1,148/1,153 99.6% INVESTIGATION INTO COMPLAINTS ABOUT THE INSPECTORATE
If a formal complaint is received about the way in which the Inspectorate handles or deals with one of these tasks, the Chief Inspector or the Deputy Chief Inspector will carry out an investigation.
In 2000, three such complaints were received. All investigations were completed within the 20-day target. For two of the complaints the investigations found that the Inspectorate had dealt with the matters in a fully satisfactory manner. For the other complaint the investigation found that matters had not been dealt with in an appropriate and satisfactory manner. The Inspector concerned was appropriately disciplined
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Drinking Water Inspectorate,
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Telephone : 020 7944 5956 - Facsimile : 020 7944 5969
E-mail: dwi_enquiries@detr.gov.uk
Published 11 July 2001
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