Index of Contents:
- Introduction
- Coliform Bacteria
- Pesticides
- Lead
- Iron and Manganese
- Cryptosporidium
- Drinking Water Quality Incidents
- Further Information
1. Introduction
The Drinking Water Inspectorate (DWI) checks on behalf of the Government that water companies supply water that is safe to drink. This leaflet summarises the results of our checks on South East Water during 2001. You should read it alongside DWI’s leaflet, How Good is the Drinking Water? which gives more details on the standards and tests. This is available free of charge and on the DWI web site at www.dwi.gov.uk..
South East Water continues to supply you with drinking water of a high quality. In 2001, 99.72% of more than 61,500 tests met the drinking water standards. This is below the overall figure for England and Wales of 99.86%. The tests are carried out on samples taken from water treatment works, service reservoirs and consumers’ taps.
None of the failures of the standards in 2001 were considered harmful to consumers’ health. Each failure was assessed and, where necessary, South East Water has taken action to prevent further failures.
Although the 2001 results are good there are some matters, which may concern you. These are detailed below including any steps taken by South East Water to further improve its performance.
2. Coliform bacteria
Occasionally, coliform bacteria may be found in drinking water samples; these are not considered harmful to consumers’ health. If coliform bacteria are detected, South East Water investigates immediately.
During 2001, low numbers of coliform bacteria were detected in the water leaving a small number of water treatment works and service reservoirs. The standard at service reservoirs permits 5% of samples to contain coliform bacteria. In 2001, only one of the Company’s service reservoirs failed the standard. This reservoir has since been taken out of service.
During 2001, DWI was concerned about failures at one treatment works and is considering enforcement action to require the company to make improvements at the works to prevent failures from recurring.
Coliform bacteria were detected in 1.2% of the water samples taken from consumers’ taps. Many of these failures may have been due to the condition of the tap and not the water itself.
The standard permits 5% of samples in in a water supply zone to contain coliform bacteria and all zones met the standard.
3. Pesticides
South East Water carried out more than 10,600 tests for individual pesticides during 2001. All samples met the stringent standard, reflecting the significant investment in recent years to remove pesticides from drinking water.
4. Lead
Samples do occasionally fail the standard for lead, even where additional treatment has been installed to reduce the amount of lead picked up by water from pipework. These failures are usually due to the consumers’ water pipes being made of lead. Whenever a failure occurs, the householder is informed of any problems by South East Water and advised of any action that can be taken to reduce lead levels in the water at their kitchen tap.
If you are concerned about the possibility of lead in your drinking water, you should contact South East Water to see whether there is a problem. A leaflet about lead in drinking water is available from DWI free of charge and can also be found on the DWI web site.
Two of 256 samples taken by South East Water failed the standard for lead during 2001.
5. Iron and manganese
These two parameters provide a good indication of the overall condition of the mains used to distribute drinking water throughout the area of supply.
During 2001, 21 of 1,026 samples taken for iron failed the standard. Only one of the 489 samples taken for manganese failed the standard. This reflects the impact of the renovation programme being carried out by South East Water to its distribution system. During 2000 and 2001, the Company renovated a total of 173 km of water mains. This programme covers most of the areas affected by the failures, and is ongoing, with South East Water required to renovate a further 730 km of mains by 2005.
6. Cryptosporidium
Cryptosporidium is a tiny micro-organism that can sometimes cause a form of diarrhoea called cryptosporidiosis. There are a number of sources of Cryptosporidium other than drinking water, New regulations require water companies to sample continuously and analyse daily for Cryptosporidium in the treated water at potentially vulnerable sites.
It is a criminal offence to exceed the new treatment standard for Cryptosporidium.
During 2001, South East Water fulfilled its requirement to carry out continuous sampling and monitoring at 12 of its sites that were identified as being at significant risk from Cryptosporidium.
The Company is required to tell DWI of any failures to meet the treatment standard. South East Water reported no failures during 2001.
7. Drinking Water Quality Incidents
DWI regarded one of the events notified during 2001 by South East Water as an incident. The details of these are shown below.
The incident, assessed by DWI, was of short duration and South East Water took remedial action. Four recommendations were made regarding operations.
Summary of water quality incidents reported in 2001
Type of incident
No.of incidents
Assessment completed
Areas affected
Contamination of raw water
1
Yes
Barcombe (August)
8. Further information
If you would like more information about drinking water quality the following leaflets are available free of charge from DWI and can also be found on the DWI web site:
What do we do?
How good is the drinking water?
Problems with your drinking water
Chlorine, smell and taste
Discoloured water
Lead in drinking water
Private water supplies
Water hardness
Tap water, where does it come from and how is it made safe to drink?
Using lead-free solder for drinking water fittings
DWI reports on each water company
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Drinking Water Inspectorate,
Floor 2/A1, Ashdown House, 123 Victoria Street, London, SW1E 6DE
Telephone : 020 7944 5956 - Facsimile : 020 7944 5969
E-mail: dwi.enquiries@defra.gsi.gov.uk
Published 10 July 2002
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