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  1. Coronavirus (COVID-19)

    Coronavirus (COVID-19): guidance and support

The Drinking Water Inspectorate (DWI) was formed in 1990 to provide independent reassurance that water supplies in England and Wales are safe and drinking water quality is acceptable to consumers.

Drinking Water 2020

Safe, clean drinking water is vital to public health and the wellbeing of our society, now and into the future. This is the central tenet of the vision and strategy of the Drinking Water Inspectorate published in April 2020.

View the 2020 report

Highlights

What we do

Consumers

Water companies

Private water supplies

Drinking Water Products

Research

What’s new?

Drinking Water 2021- Quarter 1 published

We have published CIR 2021 – Quarter 1. Click here to view.

Innovation One Stop Shop

We are delighted to announce we have received £170,000 through the Regulators’ Pioneer Fund to create a one-stop-shop with Ofwat and the Environment Agency to…

Resilience of water supplies in water resource planning – Guidance Note

This Guidance note on the Resilience of Water Supplies in water resource planning is a supplementary note to the long term planning guidance for the…

Drinking Water 2020 Private Water Supplies published

Drinking water 2020 Private Water Supplies is the 11th such report published by the Drinking Water Inspectorate and covers private water supplies in England and…

Drinking water 2020 published

Drinking water 2020 is the 31st report published by the Drinking Water Inspectorate and covers public water supplies in England and Wales.

Publication of research report “Likelihood of three endocrine disrupting substances reaching drinking water”

EDCs are a diverse group of chemicals that have the potential to alter the normal functioning of the hormonal system across a wide range of…

Water Industry Green Recovery Schemes

The Drinking Water Inspectorate has been working with OFWAT and other regulators to support the water industry in a green economic recovery.  The green recovery…
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Regions in England and Wales

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Water Companies

Use our map to find your local water company

Find contact details, report a problem, look at incidents in your area.

See ongoing improvement in your area, how your water company is improving and find the water quality in your area.

Find your local company

Contact DWI

Water quality

If you are concerned about the quality of your drinking water you should contact your water company in the first instance. A number for your water company can be found here.

 

Learn more about your water

The Drinking Water Inspectorate provides information and advice to consumers on the quality of drinking water.

Advice for finding a plumber
Algae in drinking water
Animals in drinking water
Bills and compensation
Blue water/Copper in drinking water
Boil water notice
Bottled water
Chlorine

View all leaflets