Southern Water Services Limited – Ground Water Treatment Works HazRev

Notice nder regulation 28(4) of the Water Supply (Water Quality) Regulations 2016 (as amended)

Reference: SRN3926

Version Number: 7

Water undertaker as appointed under section 6 of the Water Industry Act 1991 (as amended): Southern Water Services Limited, with registered number 02366670 (hereinafter called ‘the Company’).

Assets Affected:

  • All groundwater treatment works in the Southern Water supply area.

Details of this Notice:

  1. The Drinking Water Inspectorate (‘the Inspectorate’) has received a regulation 28(1) report of the Water Supply (Water Quality) Regulations 2016 (as amended) (‘the Regulations’) from the Company dated 17 October 2019, which states that there is or has been a significant risk of supplying water from Ground Water Treatment Works (and associated assets as applicable) that could constitute a potential danger to human health or could be unwholesome.
  2. Consequently, this Notice is served on the Company by the Inspectorate on behalf of the Secretary of State, under regulation 28(4) for the assets listed above, for risks associated with:

Description of Risk


Hazard/ Hazardous Event/ Parameter


Hazard I D


Pathogenic bacteria ingress route and failure of treatment process


E. coli


For example: 43790


Pathogenic bacteria ingress route and failure of treatment process


Enterococci


For example: 43791


Pathogenic Protozoa breakthrough presenting risk to public health


For Example: Cryptosporidium


For example: 43786


Increasing nitrate in source waters


Nitrate


For example: 43811


Insufficient water supply to downstream consumers


No Supply


For example: 43845, 43846, 43847


Failure of treatment poses risk to wholesomeness


Lead


For example: 43822


Failure of treatment poses risk to wholesomeness


Hydrocarbons e.g. PAH


For example: 43839


Discolouration in downstream network


For example: Manganese, Iron


For example: 43829, 43828


Failure of treatment poses risk to wholesomeness


Other chemical public health


For example: 43844


Compromised disinfection process


Turbidity


For example: 70083

Treatment by-products



Tetrachloromethane


For example: 43832


Failure of treatment poses risk to wholesomeness


Pesticides (e.g. Aldrin)


For example: 43806


Failure of treatment poses risk to wholesomeness


Taste


For example: 43837


Failure of treatment poses risk to wholesomeness


Odour


For example: 43838

Table 1: Table of the hazards, hazardous events, and/or parameters covered by this Notice, including the Hazard I D numbers and the description of risks.
  1. The Company are required to satisfy the following requirements.

The date given is that until or by which the requirements must be maintained or satisfied, as appropriate.

Requirements:

(a) To maintain the following measures for the period specified in each case:

  1. Ensure all water quality related, scheduled operational and maintenance tasks are carried out at the current prescribed schedule.
    Date: Ongoing for the duration of this Notice
  2. Ensure that any new risk identified is assessed in accordance with the drinking water safety plan methodology.
    Date: Ongoing for the duration of this Notice
  3. Ensure that treatment works start-up protocols are followed when restarting each site.
    Date: Ongoing for the duration of this Notice
  4. Ensure that the existing site specific disinfection policies are annually reviewed and kept up to date with existing alarm and shutdown levels.
    Date: Ongoing for the duration of this Notice
  5. Ensure the treatment works control and shutdown systems are operational and that all monitors are calibrated at the predefined frequencies.
    Date: Ongoing for the duration of this Notice
  6. Continue to track borehole headworks condition and risk via the borehole headworks database and drinking water safety plan.
    Date: Ongoing for the duration of this Notice
  7. Use site specific procedures where appropriate, including manual intervention or run to waste.
    Date: Ongoing for the duration of this Notice
  8. Issue advice to consumers, where required, of improperly disinfected water.
    Date: Ongoing for the duration of this Notice
  9. Provide bi-monthly updates at transformation meetings on progress of actions to include predicted float, actions Completed to date and any major changes in delivery.
    Date: Ongoing for the duration of this Notice

(b) To review, revise or make operational the following measures, by the dates specified in each case:

  1. Carryout mitigation of regulatory risk statements as identified in Appendix A:
    a) Completion of all Phase 1 actions as detailed in appendix A.
    Date: Complete

    b) Completion of all Phase 2 actions as detailed in appendix A.
    Date: Complete

    c) Commission all Phase 1 and Phase 2 as detailed in appendix A.
    Date: Complete

    d) Completion of all Phase 1A, 2A and 3 actions as detailed in appendix A.
    Date: Complete

    e) Commission all Phase 1A, 2A and 3 actions as detailed in appendix A.
    Date: Complete

    f) Completion of all Phase 2B, 3A and 4 actions as detailed in appendix A.
    Date: Complete

    g) Commission all Phase 2B, 3A and 4 actions as detailed in appendix A.
    Date: Complete

    h) Completion of all Phase 4A, 5 and 6 actions as detailed in appendix A.
    Date: Complete

    i) Commission all Phases 4A, 5 and 6 actions as detailed in appendix A.
    Date: 30 September 2025
  2. Put in place interim mitigation for Lower risk severity regulatory risk statements as identified as Phase 6.
    Date: Complete
  3. Provide confirmation of dates for completion of solutions for Lower risk severity regulatory risk statements as identified as Phase 6.
    Date: Complete

(c) To audit whether the measures have been effective by the following means:

  1. Define an audit strategy to monitor the effectiveness of the measures specified in sections (a) and (b). To include confirmation of works completion at each Phase, an annual audit of operator and maintenance tasks Completed at each works
    Date: Complete
  2. Implement, and keep under continuous review, the audit strategy defined in measure (c)1.
    Date: Following completion of measure (c)1. onwards.

(d) Not to supply water for regulation 4(1) purposes from Groundwater treatment works, or not to so supply unless the specified conditions below are satisfied:

  1. Not Applicable

(e) To provide the following information in the time and manner specified below to enable monitoring of progress towards the mitigation of the risks:

  1. Provide a progress report annually.
    Date: by 31 January each year.
  2. Provide a report detailing interim mitigation in place for Lower risk severity regulatory risk statements (Phase 6) as specified in (b)2.
    Date: Complete
  3. Provide a report confirming the dates of completion for solutions for Lower risk severity regulatory risk statements (Phase 6) as specified in (b)3.
    Date: Complete
  4. Provide a report confirming completion of all Phase 1 and 2 actions.
    Date: Complete
  5. Provide a report confirming commissioning of all Phase 1 and 2 actions.
    Date: Complete
  6. Provide a report confirming completion of all Phase 1A, 2A and 3 actions.
    Date: Complete
  7. Provide a report confirming commissioning of all Phase 1A, 2A and 3 actions.
    Date: Complete
  8. Provide a report confirming completion of all Phase 2B, 3A and 4 actions.
    Date: Complete
  9. Provide a report confirming commissioning of all Phase 2B, 3A and 4 actions.
    Date: Complete
  10. Provide a report confirming completion of all Phase 4A, 5 and 6 actions.
    Date: Complete
  11. Provide a report confirming commissioning of all Phase 4A, 5 and 6 actions.
    Date: 31 October 2025
  12. Submit the audit strategy for auditing the effectiveness of the measures, as specified in measure (c)1.
    Date: Complete
  13. Submit any revisions of the audit strategy produced under measure (c)2.
    Date: Within 1 month of a revision
  14. Submit a report in the event that any Completed measures of this Notice need to be altered in any way, for any reason.
    Date: Ongoing for the duration of this Notice
  15. Submit a satisfactory completion report accompanied by a revised regulation 28(1) report with Board level Director sign-off.
    Date: 31 October 2026

Further Details of this Notice:

  1. Any product or substance used as a result of the requirements in this Notice must comply with regulation 31.
  2. Under regulation 28(6) the Inspectorate, on behalf of the Secretary of State, may by notice served on the Company, revoke or vary this Notice.
  3. Failure by the Company to comply with this Notice may result in enforcement proceedings under section 18 of the Water Industry Act 1991 (as amended).

Signed

Nick Adjei
Deputy Chief Inspector, on behalf of the Secretary of State for Environment, Food and Rural Affairs
31 July 2025
Reference: SRN3926 v7

Appendix A – Company Assets, Risks and Delivery Dates Covered by this Notice.


Unique ID


Site


Risk Name


Hazard


Phase


Notice Dates


Commissioning Dates

SE0001

Balsdean Rottingdean WSW

Balsdean WSW – Obsolete Chlorinators

Insufficient water supply – >12 h outage

1

31/03/2022

Complete

31/12/2022

Complete

SE0006

Balsdean Rottingdean WSW

Balsdean WSW – Emergency generator

Insufficient water supply – >12 h outage

1

31/03/2022

Complete

31/12/2022

Complete

HS0081a

Barton Stacey WSW

Barton Stacey WSW – BH2 High Turbidity

Insufficient water supply – >12 h outage

1

31/03/2022

Complete

31/12/2022

Complete

KM0026

Bottom Pond WSW

Bottom Pond WSW – Old Chlorinators

Insufficient water supply – 3-6 h outage

1

31/03/2022

Complete

31/12/2022

Complete

NEW-22

Broadwater WSW

Broadwater WSW – BH 1 OOS

Insufficient water supply – >12 h outage

1

31/03/2022

Complete

31/12/2022

Complete

SW0033-2

Broadwater WSW

Broadwater WSW – Raw Water to Supply

Pathogenic bacteria (e.g. E Coli & Enterococci)

1

31/03/2022

Complete

31/12/2022

Complete

NEW-28

Broadwater WSW

Broadwater WSW – Unsealed shaft

Pathogenic bacteria (e.g. E Coli & Enterococci)

1

31/03/2022

Complete

31/12/2022

Complete

NEW-33

Broadwater WSW

Broadwater WSW – Building Condition

Insufficient water supply – 3-6 h outage

1

31/03/2022

Complete

31/12/2022

Complete

SW-BRPH002

Burpham WSW

Burpham WSW – Warningcamp contamination

Other Chemical – public health

1

31/03/2022

Complete

31/12/2022

Complete

SW0098-1

Burpham WSW

Burpham WSW – Amazon DP gauges

Pathogenic protozoa (e.g. Cryptosporidium)

1

31/03/2022

Complete

31/12/2022

Complete

KM0056-2

Eastling WSW

Eastling WSW – SEW Transfer Dead-leg

Pathogenic bacteria (e.g. E Coli & Enterococci)

1

31/03/2022

Complete

31/12/2022

Complete

KT0081

FLEMINGS ROAD WOODNESBOROUGH WSW

Flemings WSW – Water quality deterioration

Pathogenic bacteria (e.g. E Coli & Enterococci)

1

31/03/2022

Complete

31/12/2022

Complete

HN0012

Ibthorpe WSW

Ibthorpe WSW – UV Plant Replacement

Pathogenic protozoa (e.g. Cryptosporidium)

1

31/03/2022

Complete

31/12/2022

Complete

HN0063

Ibthorpe WSW

Ibthorpe WSW – Contact main bypass

Microbiological

1

31/03/2022

Complete

31/12/2022

Complete

KM0274

London Road Strood WSW

London Road WSW – Obsolete chlorinators

Pathogenic bacteria (e.g. E Coli & Enterococci)

1

31/03/2022

Complete

31/12/2022

Complete

KM0276

London Road Strood WSW

London Road WSW – Chlorine dosing control

Pathogenic bacteria (e.g. E Coli & Enterococci)

1

31/03/2022

Complete

31/12/2022

Complete

KM-lon002

London Road Strood WSW

London Road WSW – Dechlorination system

Pathogenic bacteria (e.g. E Coli & Enterococci)

1

31/03/2022

Complete

31/12/2022

Complete

KM0085

Lower Bush Cuxton WSW

Lower Bush Cuxton WSW – Unreliable OSEC plant

Pathogenic bacteria (e.g. E Coli & Enterococci)

1

31/03/2022

Complete

31/12/2022

Complete

KM-LBC002

Lower Bush Cuxton WSW

Lower Bush Cuxton WSW – Headplate

Pathogenic protozoa (e.g. Cryptosporidium)

1

31/03/2022

Complete

31/12/2022

Complete

KM0188

Luddesdown WSW

Luddesdown WSW – Run to waste facility

Insufficient water supply – 3-6 h outage

1

31/03/2022

Complete

31/12/2022

Complete

KM0234

Luddesdown WSW

Luddesdown WSW – On-site cess pit

Pathogenic bacteria (e.g. E Coli & Enterococci)

1

31/03/2022

Complete

31/12/2022

Complete

KM0235

Luddesdown WSW

Luddesdown WSW – On-site cess pit

Pathogenic bacteria (e.g. E Coli & Enterococci)

1

31/03/2022

Complete

31/12/2022

Complete

KM0236

Luddesdown WSW

Luddesdown WSW – Cobham distribution main dead-leg

Pathogenic bacteria (e.g. E Coli & Enterococci)

1

31/03/2022

Complete

31/12/2022

Complete

KM0237

Luddesdown WSW

Luddesdown WSW – OOS booster pump dead-legs

Pathogenic bacteria (e.g. E Coli & Enterococci)

1

31/03/2022

Complete

31/12/2022

Complete

KM0238

Luddesdown WSW

Luddesdown WSW – Greensand pre-disinfection and Pitfield treated water connection

Pathogenic bacteria (e.g. E Coli & Enterococci)

1

31/03/2022

Complete

31/12/2022

Complete

KM0251

Luton WSW

Luton WSW – Pickle Wells

Pathogenic bacteria (e.g. E Coli & Enterococci)

1

31/03/2022

Complete

31/12/2022

Complete

KT0036

Matts Hill Hartlip WSW

Matts Hill WSW – Treatment Bypass

Pathogenic bacteria (e.g. E Coli & Enterococci)

1

31/03/2022

Complete

31/12/2022

Complete

SE-Mile005

Mile Oak WSW

Mile Oak WSW – Dead leg

Pathogenic bacteria (e.g. E Coli & Enterococci)

1

31/03/2022

Complete

31/12/2022

Complete

SE0081

Newmarket Lewes B WSW

Newmarket B WSW – OSEC Plant fails

Water supply interruption

1

31/03/2022

Complete

31/12/2022

Complete

SE0084-2

Newmarket Lewes B WSW

Newmarket B WSW – WQSD issues at restart

Water supply interruption

1

31/03/2022

Complete

31/12/2022

Complete

SE0206-1

Newmarket Lewes C WSW

Newmarket C&D WSW – Borehole 1D flooding

Pathogenic protozoa (e.g. E Coli & Enterococci)

1

31/03/2022

Complete

31/12/2022

Complete

SE0094-2

Newmarket Lewes C WSW

Newmarket C&D WSW – Chlorate risk

Treatment Byproducts (e.g. THMs)

1

31/03/2022

Complete

31/12/2022

Complete

SW0054

Northbrook Worthing WSW

Northbrook WSW – Site Bypass

Pathogenic bacteria (e.g. E Coli & Enterococci)

1

31/03/2022

Complete

31/12/2022

Complete

SW0107-2

Northbrook Worthing WSW

Northbrook WSW – OSEC Plant

Insufficient water supply – 3-6 h outage

1

31/03/2022

Complete

31/12/2022

Complete

SW0106-1

Northbrook Worthing WSW

Northbrook WSW – UV Below ground bypass

Pathogenic protozoa (e.g. Cryptosporidium)

1

31/03/2022

Complete

31/12/2022

Complete

SW0106-2

Northbrook Worthing WSW

Northbrook WSW – UV Below ground bypass

Pathogenic protozoa (e.g. Cryptosporidium)

1

31/03/2022

Complete

31/12/2022

Complete

SWNORW-002-1

Northbrook Worthing WSW

Northbrook WSW – GAC Bypass

Pathogenic bacteria (e.g. E Coli & Enterococci)

1

31/03/2022

Complete

31/12/2022

Complete

SWNORW-002-2

Northbrook Worthing WSW

Northbrook WSW – GAC Bypass

Pathogenic bacteria (e.g. E Coli & Enterococci)

1

31/03/2022

Complete

31/12/2022

Complete

SW0055-2

Northbrook Worthing WSW

Northbrook WSW – No Run-to-Waste

Insufficient water supply -<3 h

1

31/03/2022

Complete

31/12/2022

Complete

NEW-41-2

Patcham WSW

Patcham WSW – Well A

Pathogenic bacteria (e.g. E Coli & Enterococci)

1

31/03/2022

Complete

31/12/2022

Complete

SW-PTG001-3

Patching WSW

Patching WSW – BH3 sanitary seal

Pathogenic bacteria (e.g. E Coli & Enterococci)

1

31/03/2022

Complete

31/12/2022

Complete

HN0006

River Way Andover WSW

River Way Andover WSW- Dead leg No1

Pathogenic bacteria (e.g. E Coli & Enterococci)

1

31/03/2022

Complete

31/12/2022

Complete

KT0152

Selling WSW

Selling WSW – Site Communication

Insufficient water supply – >12 h outage

1

31/03/2022

Complete

31/12/2022

Complete

KT0107

Selling WSW

Selling WSW – Surge vessel

Pathogenic bacteria (e.g. E Coli & Enterococci)

1

31/03/2022

Complete

31/12/2022

Complete

KT0151

Selling WSW

Selling WSW – Valve control

Pathogenic bacteria (e.g. E Coli & Enterococci)

1

31/03/2022

Complete

31/12/2022

Complete

SE0142-2

Sompting WSW

Sompting WSW – BH headworks Chamber

Pathogenic bacteria (e.g. E Coli & Enterococci)

1

31/03/2022

Complete

31/12/2022

Complete

SE0146-1

Sompting WSW

Sompting WSW – Nitrate Removal control

Nitrate

1

31/03/2022

Complete

31/12/2022

Complete

SE0146-2

Sompting WSW

Sompting WSW – Nitrate Removal control

Nitrate

1

31/03/2022

Complete

31/12/2022

Complete

SO0159

Southover WSW

Southover WSW – BH3 head plate and chamber

Insufficient water supply – >12 h outage

1

31/03/2022

Complete

31/12/2022

Complete

SE0150

Southover WSW

Southover WSW – Obsolete chlorinators

Insufficient water supply – >12 h outage

1

31/03/2022

Complete

31/12/2022

Complete

SW0062

Stanhope Lodge Worthing WSW

Stanhope Lodge WSW – Obsolete chlorinators

Pathogenic bacteria (e.g. E Coli & Enterococci)

1

31/03/2022

Complete

31/12/2022

Complete

KT0153

Sutton WSW

Sutton WSW – Treatment bypass

Pathogenic protozoa (e.g. Cryptosporidium)

1

31/03/2022

Complete

31/12/2022

Complete

HS0257

Twyford WSW

Twyford WSW – Abandoned tank

Pathogenic bacteria (e.g. E Coli & Enterococci)

1

31/03/2022

Complete

31/12/2022

Complete

HS-TWYM001

Twyford Moors WSW

Twyford Moors WSW – Redundant contact main

Pathogenic bacteria (e.g. E Coli & Enterococci)

1

31/03/2022

Complete

31/12/2022

Complete

       

NEW-19

Broadwater WSW

Broadwater WSW – Oversized Ortho Dosing Unit

Lead

2

31/03/2022

Complete

31/12/2022

Complete

SW0033

Broadwater WSW

Broadwater WSW – Raw Water to Supply

Pathogenic bacteria (e.g. E Coli & Enterococci)

2

31/03/2022

Complete

31/12/2022

Complete

NEW-24

Broadwater WSW

Broadwater WSW – BH 2 OOS

Insufficient water supply – >12 h outage

2

31/03/2022

Complete

31/12/2022

Complete

NEW-27

Broadwater WSW

Broadwater WSW – Final run to waste

Pathogenic bacteria (e.g. E Coli & Enterococci)

2

31/03/2022

Complete

31/12/2022

Complete

NEW-26

Broadwater WSW

Broadwater WSW – Main dose chlorine analysers

Pathogenic bacteria (e.g. E Coli & Enterococci)

2

31/03/2022

Complete

31/12/2022

Complete

SW0001

Broadwater WSW

Broadwater WSW – Chlorination System

Insufficient water supply – >12 h outage

2

31/03/2022

Complete

31/12/2022

Complete

SW-BRPH017

Burpham WSW

Burpham WSW – Contact main drainage

Pathogenic protozoa (e.g. Cryptosporidium)

2

31/03/2022

Complete

31/12/2022

Complete

SW-BRPH016

Burpham WSW

Burpham WSW – Unknown cess-pit condition

Pathogenic bacteria (e.g. E Coli & Enterococci)

2

31/03/2022

Complete

31/12/2022

Complete

IW0095

Carisbrooke WSW

Carisbrooke WSW – Site drainage

Pathogenic protozoa (e.g. Cryptosporidium)

2

31/03/2022

Complete

31/12/2022

Complete

IW0015-2

Carisbrooke WSW

Carisbrooke WSW – Phosphate POA

Pathogenic protozoa (e.g. Cryptosporidium)

2

31/03/2022

Complete

31/12/2022

Complete

IW0082

Carisbrooke WSW

Carisbrooke WSW – Hypo Storage System

Treatment Byproducts (e.g. THMs)

2

31/03/2022

Complete

31/12/2022

Complete

IW0016

Carisbrooke WSW

Carisbrooke WSW – SCADA

Insufficient water supply – >12 hours

2

31/03/2022

Complete

31/12/2022

Complete

IW0015

Carisbrooke WSW

Carisbrooke WSW – Phosphate dosing in manual

Lead

2

31/03/2022

Complete

31/12/2022

Complete

IW0115

Carisbrooke WSW

Carisbrooke WSW – BH2 headworks improvements

Pathogenic protozoa (e.g. Cryptosporidium)

2

31/03/2022

Complete

31/12/2022

Complete

IW0115-2

Carisbrooke WSW

Carisbrooke WSW – BH1 headworks improvements

Pathogenic protozoa (e.g. Cryptosporidium)

2

31/03/2022

Complete

31/12/2022

Complete

IW0013

Carisbrooke WSW

Carisbrooke WSW – Hypochlorite Injection and Monitoring

Insufficient water supply – >12 h outage

2

31/03/2022

Complete

31/12/2022

Complete

KM0310

Eastling WSW

Eastling WSW – Raw water in contact tank

Pathogenic bacteria (e.g. E Coli & Enterococci)

2

31/03/2022

Complete

31/12/2022

Complete

SE0185

Goldstone Hove WSW

Goldstone WSW Hydrocarbons risk

Hydrocarbons

2

31/03/2022

Complete

31/12/2022

Complete

SE0024-3

Goldstone Hove WSW

Goldstone WSW – UV treatment and Emergency Amazon Connections

Cryptosporidium

2

31/03/2022

Complete

31/12/2022

Complete

SENew007

Southover WSW

Southover WSW – Phosphate POA

Pathogenic bacteria (e.g. E Coli & Enterococci)

2

31/03/2022

Complete

31/12/2022

Complete

SE0154

Southover WSW

Southover WSW – Surge Vessel

Pathogenic protozoa (e.g. E Coli & Enterococci)

2

31/03/2022

Complete

31/12/2022

Complete

SE0157-1

Southover WSW

Southover WSW – Saline intrusion

Insufficient water supply – >12 h outage

2

31/03/2022

Complete

31/12/2022

Complete

SE0158

Southover WSW

Southover WSW – Nitrates

Nitrate

2

31/03/2022

Complete

31/12/2022

Complete

SENew004-1

Southover WSW

Southover WSW – Generator capacity

Insufficient water supply – >12 h outage

2

31/03/2022

Complete

31/12/2022

Complete

SENew004-2

Southover WSW

Southover WSW – Generator capacity

Insufficient water supply – >12 h outage

2

31/03/2022

Complete

31/12/2022

Complete

SE0157-2

Southover WSW

Southover WSW – Saline intrusion

Insufficient water supply – >12 h outage

2

31/03/2022

Complete

31/12/2022

Complete

HS0071

Twyford WSW

Twyford WSW – Steam Works Trust hydrocarbons

Other Chemical – public health

2

31/03/2022

Complete

31/12/2022

Complete

HS0255

Twyford WSW

Twyford WSW – No Treated Run-to-Waste

Insufficient water supply – >12 h outage

2

31/03/2022

Complete

31/12/2022

Complete

HS0127

Twyford WSW

Twyford WSW – Borehole 3

Pathogenic protozoa (e.g. Cryptosporidium)

2

31/03/2022

Complete

31/12/2022

Complete

HS0074

Twyford WSW

Twyford WSW – No raw water run to waste

Turbidity

2

31/03/2022

Complete

31/12/2022

Complete

HS0252-1

Twyford WSW

Twyford WSW – Positioning of Nitrate Analysers 1

Nitrate

2

31/03/2022

Complete

31/12/2022

Complete

KT0079

Wingham WSW

Wingham WSW – Well headworks

Pathogenic bacteria (e.g. E Coli & Enterococci)

2

31/03/2022

Complete

31/12/2022

Complete

KT0066

Wingham WSW

Wingham WSW – Main building

Insufficient water supply – >12 h outage

2

31/03/2022

Complete

31/12/2022

Complete

KT-WING001

Wingham WSW

Wingham WSW – ground water contamination

Other chemical – public health

2

31/03/2022

Complete

31/12/2022

Complete

KT0085

Wingham WSW

Wingham WSW – Turbidity management

Insufficient water supply – >12 h outage

2

31/03/2022

Complete

31/12/2022

Complete

KT0063

Wingham WSW

Wingham WSW – Shaft Subsidence

Insufficient water supply – >12 h outage

2

31/03/2022

Complete

31/12/2022

Complete

KT0085-1

Wingham WSW

Wingham WSW – Turbidity management

Insufficient water supply – >12 h outage

2

31/03/2022

Complete

31/12/2022

Complete

       

SE0090-2

Newmarket Lewes C WSW

Newmarket C&D WSW – Borehole 1D raw water quality

Pathogenic protozoa (e.g. E Coli & Enterococci)

1A

31/03/2023

Complete

30/9/2023

Complete

SE0201-2

Newmarket Lewes C WSW

Newmarket C&D WSW – Borehole headworks

Pathogenic protozoa (e.g. E Coli & Enterococci)

1A

31/03/2023

Complete

30/9/2023

Complete

NEW-18

Broadwater WSW

Broadwater WSW – Final chlorine analyser

Pathogenic bacteria (e.g. E Coli & Enterococci)

2A

31/03/2023

Complete

30/9/2023

Complete

 

      

SE0069

Mile Oak WSW

Mile Oak WSW – Nitrates

Nitrate

3

31/03/2023

Complete

30/9/2023

Complete

SE0068

Mile Oak WSW

Mile Oak WSW – Chlorate risk

Treatment Byproducts (e.g. THMs)

3

31/03/2023

Complete

30/9/2023

Complete

SE-Mile009

Mile Oak WSW

Mile Oak WSW – Phosphate dosing

Pathogenic bacteria (e.g. E Coli & Enterococci)

3

31/03/2023

Complete

30/9/2023

Complete

SE-Mile003-1

Mile Oak WSW

Mile Oak WSW – Old Well

Pathogenic protozoa (e.g. Cryptosporidium)

3

31/03/2023

Complete

30/9/2023

Complete

NEW-40

Patcham WSW

Patcham WSW – Emergency power supply

Insufficient water supply – >12 h outage

3

31/03/2023

Complete

30/9/2023

Complete

NEW-42-1

Patcham WSW

Patcham WSW – Well B

Pathogenic bacteria (e.g. E Coli & Enterococci)

3

31/03/2023

Complete

30/9/2023

Complete

NEW-42-2

Patcham WSW

Patcham WSW – Well B

Pathogenic bacteria (e.g. E Coli & Enterococci)

3

31/03/2023

Complete

30/9/2023

Complete

NEW-47

Patcham WSW

Patcham WSW – Contact Time

Insufficient water supply -<3 h

3

31/03/2023

Complete

30/9/2023

Complete

NEW-48

Patcham WSW

Patcham WSW – RTW

Insufficient water supply -<3 h

3

31/03/2023

Complete

30/9/2023

Complete

SE0102-2

Patcham WSW

Patcham WSW – Dumb well

Pathogenic bacteria (e.g. E Coli & Enterococci)

3

31/03/2023

Complete

30/9/2023

Complete

SE0109

Patcham WSW

Patcham WSW- TV and CSD Operation

Pathogenic bacteria (e.g. E Coli & Enterococci)

3

31/03/2023

Complete

30/9/2023

Complete

SE0113

Patcham WSW

Patcham WSW – GAC

Pesticides

3

31/03/2023

Complete

30/9/2023

Complete

SE0121

Patcham WSW

Patcham WSW – UV treatment and Emergency Amazon Connections

Pathogenic protozoa (e.g. Cryptosporidium)

3

31/03/2023

Complete

30/9/2023

Complete

HN0079

River Way Andover WSW

River Way Andover WSW – Borehole 3 sanitary seal

Pathogenic protozoa (e.g. Cryptosporidium)

3

31/03/2023

Complete

30/9/2023

Complete

SE0127

Shoreham WSW

Shoreham WSW – Borehole

Turbidity

3

31/03/2023

Complete

30/9/2023

Complete

SE0164-2

Shoreham WSW

Shoreham WSW – Phosphate Dosing

Lead

3

31/03/2023

Complete

30/9/2023

Complete

SE0133

Sompting WSW

Sompting WSW – Site PLC

Insufficient water supply -<3 h

3

31/03/2023

Complete

30/9/2023

Complete

       

SE0028

Goldstone Hove WSW

Goldstone WSW Contact Main

Pathogenic bacteria (e.g. E Coli & Enterococci)

2B

31/03/2024

Complete

30/9/2024

Complete

SE0036

Goldstone Hove WSW

Goldstone WSW – well shaft

Pathogenic bacteria (e.g. E Coli & Enterococci)

2B

31/03/2024

Complete

30/9/2024

Complete

SE0143-1

Sompting WSW

Sompting WSW – BH2 debris infill

Insufficient water supply – >12 h outage

3A

31/03/2024

Complete

30/9/2024

Complete

SE0143-2

Sompting WSW

Sompting WSW – BH2 debris infill

Insufficient water supply – >12 h outage

3A

31/03/2024

Complete

30/9/2024

Complete

SENew001-1

Southover WSW

Southover WSW – UV disinfection

Pathogenic protozoa (e.g. Cryptosporidium)

2B

31/03/2024

Complete

31/8/25

SENew001-2

Southover WSW

Southover WSW – UV disinfection

Pathogenic protozoa (e.g. Cryptosporidium)

2B

31/03/2024

Complete

31/8/25

SE0157

Southover WSW

Southover WSW – Crypto

Insufficient water supply – >12 h outage

2B

31/03/2024

Complete

31/8/25

SE0130

Sompting WSW

Sompting WSW – Deployable Output Restriction

Run to waste

3A

31/03/2024

Complete

30/9/25

SE0138-2

Sompting WSW

Sompting WSW- Ortho-phosphate dosing

Lead

3A

31/03/2024

Complete

31/5/25

       

KT0119

Deal Low Level WSW

Deal WSW – Deal land sale

Insufficient water supply – >12 h outage

4

31/03/2024

Complete

30/9/2024

Complete

KT0105

Deal Low Level WSW

Deal WSW – DO restriction

Insufficient water supply – >12 h outage

4

31/03/2024

Complete

30/9/2024

Complete

SE-Fal003

Falmer WSW

Falmer WSW – Highway drainage risks

Other Chemical – public health

4

31/03/2024

Complete

30/9/2024

Complete

SE-Fal014-1

Falmer WSW

Falmer WSW – Chlorine analysers

Insufficient water supply – >12 h outage

4

31/03/2024

Complete

30/9/2024

Complete

SE-Fal002

Falmer WSW

Falmer WSW – Soakaway

Pathogenic protozoa (e.g. Cryptosporidium)

4

31/03/2024

Complete

30/9/2024

Complete

SE-Fal014-2

Falmer WSW

Falmer WSW – Chlorine analysers

Insufficient water supply – >12 h outage

4

31/03/2024

Complete

30/9/2024

Complete

SE-Fal006

Falmer WSW

Falmer WSW – Amazon filters

Pathogenic protozoa (e.g. Cryptosporidium)

4

31/03/2024

Complete

30/9/2024

Complete

SE-Fal013

Falmer WSW

Falmer WSW – Phosphoric acid dosing point

Lead

4

31/03/2024

Complete

30/9/2024

Complete

SE0021

Falmer WSW

Falmer WSW – Lack of final RTW

Pathogenic bacteria (e.g. E Coli & Enterococci)

4

31/03/2024

Complete

30/9/2024

Complete

HN0086

Kingsclere WSW

Kingsclere WSW – Disinfection Process By-pass – Abandoned contact tank

Pathogenic bacteria (e.g. E Coli & Enterococci)

4

31/03/2024

Complete

30/9/2024

Complete

HN0087-2

Kingsclere WSW

Kingsclere WSW – Beacon Hill PU 3 & Kingsclere PU3

Pathogenic bacteria (e.g. E Coli & Enterococci)

4

31/03/2024

Complete

30/9/2024

Complete

HN0088

Kingsclere WSW

Kingsclere WSW – Dead legs – valve 27

Pathogenic bacteria (e.g. E Coli & Enterococci)

4

31/03/2024

Complete

30/9/2024

Complete

IW0027

Knighton WSW

Knighton WSW – Phosphate dosing

Lead

4

31/03/2024

Complete

30/9/2024

Complete

IW-Knig002

Knighton WSW

Knighton WSW – Hypo storage tanks

Pathogenic bacteria (e.g. E Coli & Enterococci)

4

31/03/2024

Complete

30/9/2024

Complete

IW0163

Knighton WSW

Knighton WSW – Abandoned pipework

Pathogenic bacteria (e.g. E Coli & Enterococci)

4

31/03/2024

Complete

30/9/2024

Complete

IW0098

Knighton WSW

Ashey WSZ – No phosphate dosing when Knighton is off

Lead

4

31/03/2024

Complete

30/9/2024

Complete

SN0041

Lodsworth WSW

Lodsworth WSW – UV by-pass

Pathogenic protozoa (e.g. Cryptosporidium)

4

31/03/2024

Complete

30/9/2024

Complete

SN0182

Lodsworth WSW

Lodsworth WSW – Old BH dead leg

Pathogenic bacteria (e.g. E Coli & Enterococci)

4

31/03/2024

Complete

30/9/2024

Complete

SN0040

Lodsworth WSW

Lodsworth WSW – BH3

Pathogenic protozoa (e.g. Cryptosporidium)

4

31/03/2024

Complete

30/9/2024

Complete

KM0259

Luton WSW

Luton WSW – Phosphate Signal Drift

Lead

4

31/03/2024

Complete

30/9/2024

Complete

KM0295

Luton WSW

Luton WSW – Phosphate dosing control

Lead

4

31/03/2024

Complete

30/9/2024

Complete

KM0256

Luton WSW

Luton WSW – InComplete WQSD system

Pathogenic bacteria (e.g. E Coli & Enterococci)

4

31/03/2024

Complete

30/9/2024

Complete

KM0130

Luton WSW

Luton WSW – Capstone Greensand BH1 Sanitary Seal

Pathogenic bacteria (e.g. E Coli & Enterococci)

4

31/03/2024

Complete

30/9/2024

Complete

KM0246

Luton WSW

Luton WSW – Capstone Chalk

Pathogenic bacteria (e.g. E Coli & Enterococci)

4

31/03/2024

Complete

30/9/2024

Complete

KM0247-2

Luton WSW

Luton WSW – Capstone Discharge Tank Contamination

Pathogenic bacteria (e.g. E Coli & Enterococci)

4

31/03/2024

Complete

30/9/2024

Complete

KM0296

Luton WSW

Luton WSW – Luton Well

Pathogenic bacteria (e.g. E Coli & Enterococci)

4

31/03/2024

Complete

30/9/2024

Complete

KM0247-4

Luton WSW

Luton WSW – Capstone Discharge Tank Contamination

Pathogenic bacteria (e.g. E Coli & Enterococci)

4

31/03/2024

Complete

30/9/2024

Complete

KM0248-1

Luton WSW

Luton WSW – Capstone Septic Tank

Pathogenic bacteria (e.g. E Coli & Enterococci)

4

31/03/2024

Complete

30/9/2024

Complete

KM0247-3

Luton WSW

Luton WSW – Capstone Discharge Tank Contamination

Pathogenic bacteria (e.g. E Coli & Enterococci)

4

31/03/2024

Complete

30/9/2024

Complete

SW0080

Madehurst WSW

Madehurst WSW – Nitrate

Nitrate

4

31/03/2024

Complete

30/9/2024

Complete

SW0049-1

Madehurst WSW

Madehurst WSW – Filter Refurbishment.

Insufficient water supply – >12 h outage

4

31/03/2024

Complete

30/9/2024

Complete

SW0049-2

Madehurst WSW

Madehurst WSW – Filter Refurbishment.

Turbidity

4

31/03/2024

Complete

30/9/2024

Complete

SW0049-3

Madehurst WSW

Madehurst WSW – Filter Refurbishment.

Pathogenic bacteria (e.g. E Coli & Enterococci)

4

31/03/2024

Complete

30/9/2024

Complete

SW-Made004

Madehurst WSW

Madehurst WSW – No run to waste

Insufficient water supply – >12 h outage

4

31/03/2024

Complete

30/9/2024

Complete

SW-Made005

Madehurst WSW

Madehurst WSW – Observation borehole sanitary seal

Pathogenic bacteria (e.g. E Coli & Enterococci)

4

31/03/2024

Complete

30/9/2024

Complete

KM0285-1

Matts Hill Hartlip WSW

Matts Hill WSW – Abandoned Connecting Main

Pathogenic bacteria (e.g. E Coli & Enterococci)

4

31/03/2024

Complete

30/9/2024

Complete

KM0285-2

Matts Hill Hartlip WSW

Matts Hill WSW – Abandoned Connecting Main

Pathogenic bacteria (e.g. E Coli & Enterococci)

4

31/03/2024

Complete

30/9/2024

Complete

KM0285-3

Matts Hill Hartlip WSW

Matts Hill WSW – Abandoned Connecting Main

Pathogenic bacteria (e.g. E Coli & Enterococci)

4

31/03/2024

Complete

30/9/2024

Complete

KM0286

Matts Hill Hartlip WSW

Matts Hill WSW – Treated Water Dead-leg

Pathogenic bacteria (e.g. E Coli & Enterococci)

4

31/03/2024

Complete

30/9/2024

Complete

KM0287

Matts Hill Hartlip WSW

Matts Hill WSW – Network Transfer Dead-leg

Pathogenic bacteria (e.g. E Coli & Enterococci)

4

31/03/2024

Complete

30/9/2024

Complete

KT0161-1

Matts Hill Hartlip WSW

Matts Hill WSW – Dead leg

Pathogenic bacteria (e.g. E Coli & Enterococci)

4

31/03/2024

Complete

30/9/2024

Complete

KT0161-2

Matts Hill Hartlip WSW

Matts Hill WSW – Dead leg

Pathogenic bacteria (e.g. E Coli & Enterococci)

4

31/03/2024

Complete

30/9/2024

Complete

SE0208-b

Newmarket Lewes C WSW

Newmarket C&D WSW – Hypo bund

Other Chemical – public health

4

31/03/2024

Complete

30/9/2024

Complete

SE0200

Newmarket Lewes C WSW

Newmarket C WSW – Dead legs

Pathogenic protozoa (e.g. E Coli & Enterococci)

4

31/03/2024

Complete

30/9/2024

Complete

SE0201-4

Newmarket Lewes C WSW

Newmarket C&D WSW – Borehole headworks

Pathogenic protozoa (e.g. E Coli & Enterococci)

4

31/03/2024

Complete

30/9/2024

Complete

KT0057

Sutton WSW

Sutton WSW – Unvalidated UV reactor

Pathogenic protozoa (e.g. Cryptosporidium)

4

31/03/2024

Complete

30/9/2024

Complete

KT0154

Sutton WSW

Sutton WSW – borehole condition

Insufficient water supply – >12 hours

4

31/03/2024

Complete

30/9/2024

Complete

HS0246b

Twyford Moors WSW

Twyford Moors WSW – Redundant contact main

Pathogenic bacteria (e.g. E Coli & Enterococci)

4

31/03/2024

Complete

30/9/2024

Complete

HS0249

Twyford Moors WSW

Twyford Moors WSW – Twyford Moors Wastewater Pumping Station

Pathogenic bacteria (e.g. E Coli & Enterococci)

4

31/03/2024

Complete

30/9/2024

Complete

SE0018a

Falmer WSW

Falmer WSW – Phosphate dosing

Lead

4

31/03/2024

Complete

13/6/25

KM0252-2

Luton WSW

Luton WSW – Luton Nitrate Monitor

Nitrate

4

31/03/2024

Complete

13/6/25

KM0252-1

Luton WSW

Luton WSW – Luton Nitrate Monitor

Nitrate

4

31/03/2024

13/6/25

       

IW0114

Knighton WSW

Knighton WSW – BH1 headworks improvements

Pathogenic bacteria (e.g. E Coli & Enterococci)

4A

31/03/2024

Complete

30/9/2024

Complete

IW0156

Knighton WSW

Knighton WSW – Leaking RGF vessels

Insufficient water supply – >12 h outage

4A

31/03/2024

Complete

30/9/2024

Complete

       

SW0022-2

Arundel WSW

Arundel WSW – old contact main risk

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

Complete

KM0233

Bottom Pond WSW

Bottom Pond WSW – Contact main dead leg

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

Complete

SW0042-1

Clapham WSW

Clapham WSW – Nitrate risk

Nitrate

5

31/03/2025

Complete

30/9/2025

Complete

KT0011

Dover Road Ringwould WSW

Dover Road Ringwould WSW – Redundant bypass

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

Complete

KM0281-1

Higham WSW

Higham WSW – Groundwater contamination

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

Complete

KM0309-1

Highsted WSW

Highsted WSW – Abandoned Mains

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

Complete

KM0309-2

Highsted WSW

Highsted WSW – Abandoned Mains

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

Complete

NEW-49

Housedean WSW

Housedean WSW- Dead leg

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

Complete

HN0057-2

Ibthorpe WSW

Ibthorpe WSW – Borehole turbidity monitors

Turbidity

5

31/03/2025

Complete

30/9/2025

Complete

KT0172

Martin Gorse WSW

Martin Gorse WSW – UV By pass Valve

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

Complete

KT0028

Martin Mill WSW

Martin Mill WSW – Phosphate Dosing

Lead

5

31/03/2025

Complete

30/9/2025

Complete

KT0165

Martin Mill WSW

Martin Mill WSW – Bypass to Distribution

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

Complete

SE0196

Mossy Bottom Shoreham WSW

Mossy Bottom WSW -Flowmeters

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

Complete

SE0074-3

Mossy Bottom Shoreham WSW

Mossy Bottom WSW – Nitrate levels

Nitrate

5

31/03/2025

Complete

30/9/2025

Complete

KM-Nash001

Nashenden Chatham WSW

Nashenden Chatham WSW – Dead Legs

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

Complete

SE0187-2

Newmarket Lewes B WSW

Newmarket B WSW – GAC vessels

Other Chemical – public health

5

31/03/2025

Complete

30/9/2025

Complete

KM0096-1

Northfleet WSW

Northfleet WSW – Contact Main Leakage

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

Complete

HN0065-2

Overton WSW

Overton WSW – GAC decommissioning

Turbidity / Microbiological / Water supply interruptions

5

31/03/2025

Complete

30/9/2025

Complete

HN0076

Overton WSW

Overton WSW – Turbidity monitoring

Turbidity

5

31/03/2025

Complete

30/9/2025

Complete

SW-PTG005

Patching WSW

Patching WSW – ortho bund

Other Chemical – public health

5

31/03/2025

Complete

30/9/2025

Complete

SW0059

Patching WSW

Patching WSW – Contact main valve

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

Complete

SW0060-1

Patching WSW

Patching WSW – 10 inch dead leg

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

Complete

SW0061-2

Patching WSW

Patching WSW – 14 inch dead leg

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

Complete

SW0060

Patching WSW

Patching WSW – 10 inch dead leg

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

Complete

SN0118-1

Rotherfield Midhurst WSW

Rotherfield WSW – UV bypass

Pathogenic protozoa (e.g. Cryptosporidium)

5

31/03/2025

Complete

30/9/2025

Complete

SN0200

Rotherfield Midhurst WSW

Rotherfield WSW – Redundant Contact Main

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

Complete

KT0048

Selling WSW

Selling WSW – Chlorine Installation

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

Complete

SW0104

Stanhope Lodge Worthing WSW

Stanhope Lodge WSW – Below ground bypass

Pathogenic protozoa (e.g. Cryptosporidium)

5

31/03/2025

Complete

30/9/2025

Complete

SN-STY-003

Steyning Upper Beeding WSW

Steyning – Phosphate dosing point and Cl

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

Complete

SN0056

Steyning Upper Beeding WSW

Steyning WSW – Nitrates prediction

Nitrate

5

31/03/2025

Complete

30/9/2025

Complete

KM0297-1

Three Crutches Strood WSW

Three Crutches Strood WSW – Dead Legs

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

Complete

KM0297-2

Three Crutches Strood WSW

Three Crutches Strood WSW – Dead Legs

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

Complete

HS0259

Timsbury WSW

Timsbury WSW – Offsite shaft/boreholes covers

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

Complete

HS0266-3

Totford WSW

Totford WSW – Contact Main Air Valve Chambers

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

Complete

HS0266-2

Totford WSW

Totford WSW – Contact Main Air Valve Chambers

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

Complete

IW0038-2

Ventnor New WSW

Ventnor WSW – Contact tank overflow backflow

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

Complete

IW0038-3

Ventnor New WSW

Ventnor WSW – Contact tank overflow backflow

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

Complete

HS0082

Barton Stacey WSW

Barton Stacey WSW – BH1 and BH2

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

SW0105-1

Clapham WSW

Clapham WSW – Works bypass (below ground)

Pathogenic protozoa (e.g. Cryptosporidium)

5

31/03/2025

Complete

30/9/2025

KM0281-2

Higham WSW

Higham WSW – Groundwater contamination

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

KT0024-2

Martin Gorse WSW

Martin Gorse WSW – Dead leg

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

SN0191

Rotherfield Midhurst WSW

Rotherfield WSW – Borehole dead legs

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

SN0194

Rotherfield Midhurst WSW

Rotherfield WSW – Potential deadleg into network

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

HS0063-2

Timsbury WSW

Timsbury WSW -Nitrates increasing trend

Nitrate

5

31/03/2025

Complete

30/9/2025

IW0178

Ventnor New WSW

Ventnor WSW – Temporary UV Installation

Other Chemical – public health

5

31/03/2025

Complete

30/9/2025

IW-VENT001

Ventnor New WSW

Ventnor WSW – Unrepresentative Main Dose Chlorine Sample

Pathogenic bacteria (e.g. E Coli & Enterococci)

5

31/03/2025

Complete

30/9/2025

       

HN0015-2

Ibthorpe WSW

Ibthorpe WSW – DO Constraint.

Water supply interruption

6

31/03/2025

Complete

30/9/2025

Complete

HN0060-2

Ibthorpe WSW

Ibthorpe WSW – Borehole condition

Water supply interruption

6

31/03/2025

Complete

30/9/2025

Complete

HS0079b

Barton Stacey WSW

Barton Stacey WSW – Replacement of annunciator

Insufficient water supply – 6-12 h outage

6

31/03/2025

Complete

30/9/2025

Complete

NEW-17

Broadwater WSW

Broadwater WSW – Oversized UV plant

Other Chemical – aesthetic

6

31/03/2025

Complete

30/9/2025

Complete

KM0258

Luton WSW

Luton WSW – Final Turbidity Mounting

Insufficient water supply – 3-6 h outage

6

31/03/2025

Complete

30/9/2025

Complete

HN0078

River Way Andover WSW

River Way Andover WSW – Insufficient GAC EBCT

Pesticides

6

31/03/2025

Complete

30/9/2025

Complete

SE0230-1

Newmarket Lewes C WSW

Newmarket C&D WSW – Surge vessel

Water supply interruption

6

31/03/2025

Complete

30/9/2025

Complete

SE0230-2

Newmarket Lewes C WSW

Newmarket C&D WSW – Surge vessel

Water supply interruption

6

31/03/2025

Complete

30/9/2025

Complete

SE-Fal010

Falmer WSW

Falmer WSW – Emergency power

Insufficient water supply -<3 h

6

31/03/2025

Complete

30/9/2025

Complete

HN0082

Ibthorpe WSW

Ibthorpe WSW – Dead-leg Post-Disinfection Sampling

T+O compounds (aesthetic)

6

31/03/2025

Complete

30/9/2025

Complete

SO0152-1

Southover WSW

Southover WSW – BH1 head plate

Insufficient water supply – 3-6 h outage

6

31/03/2025

Complete

30/9/2025

Complete

SW0174

Angmering WSW

Angmering WSW – Unchlorinated motive water

Insufficient water supply – 3-6 h outage

6

31/03/2025

Complete

30/9/2025

Complete

SW-FIN012-1

Findon Road Worthing WSW

Findon Road WSW – Phosphate dosing point

Insufficient water supply – 3-6 h outage

6

31/03/2025

Complete

30/9/2025

Complete

SW-FIN012-2

Findon Road Worthing WSW

Findon Road WSW – Phosphate dosing point

Insufficient water supply – 3-6 h outage

6

31/03/2025

Complete

30/9/2025

Complete

SWNORW-001-1

Northbrook Worthing WSW

Northbrook WSW – BH1 capacity reduction

Insufficient water supply – 3-6 h outage

6

31/03/2025

Complete

30/9/2025

Complete

HS0086c

Twyford Moors WSW

Twyford Moors WSW – Turbidity Risk

Insufficient water supply – 3-6 h outage

6

31/03/2025

Complete

30/9/2025

HS0086d

Twyford Moors WSW

Twyford Moors WSW – Turbidity Risk

Insufficient water supply – 3-6 h outage

6

31/03/2025

Complete

30/9/2025

SE0155

Southover WSW

Southover WSW – Phosphate Dosing

Health and Safety

6

31/03/2025

Complete

30/9/2025

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