Anglian Water Services Ltd

Water supply arrangements

Company Assets

Number of treatment works

136

Number of service reservoirs 

340

Number of water supply zones

164

Length of mains pipe (km)

38,062km

Population Served

Population Supplied

4,781,000

Number of local authorities

59

Water Supplied

Water Supplied (l/day)

1,186,150,000

Percentage from surface sources

43.51%

Percentage of ground sources

40.69%

Percentage from mixed sources

15.8%

Area of supply

Bedford, Buckinghamshire, Cambridgeshire, Central Bedfordshire, Doncaster, Essex, Hartlepool, Lincolnshire, Milton Keynes, Norfolk, North East Lincolnshire, North Lincolnshire, Northamptonshire, Nottinghamshire, Peterborough, Rutland, Suffolk 

Consumer Contacts

Informing Consumers

Company Figure

Total Number

Rate pet 1,000 population

2019

1,380

0.30

2020

1,098

0.23

2021

1,334

0.28

Industry Average

2021

9,913.96

1.22

Acceptability of water to consumers

Company Figure

Total Number

Rate pet 1,000 population

2019

5,309

1.15

2020

5,592

1.18

2021

5,235

1.10

Industry Average

2021

2,832.12

1.08

Complaints to the Drinking Water Inspectorate

A total of 3 consumers of Anglian Water Services Ltd directly contacted DWI in 2021. 

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