Bristol Water plc 

Water supply arrangements

Company Assets

Number of treatment works

17

Number of service reservoirs 

165

Number of water supply zones

27

Length of mains pipe (km)

6,904km

Population Served

Population Supplied

1,232,000

Number of local authorities

9

Water Supplied

Water Supplied (l/day)

277,210,000

Percentage from surface sources

81%

Percentage of ground sources

13%

Percentage from mixed sources

6%

Area of supply

Gloucestershire, Wiltshire, Bristol, Somerset

Consumer Contacts

Informing Consumers

Company Figure

Total Number

Rate pet 1,000 population

2019

734

0.61

2020

565

0.46

2021

595

0.48

Industry Average

2021

9,913.96

1.22

Acceptability of water to consumers

Company Figure

Total Number

Rate pet 1,000 population

2019

1,766

1.46

2020

1,789

1.46

2021

1,770

1.44

Industry Average

2021

2,832.12

1.08

Complaints to the Drinking Water Inspectorate

No consumers of Bristol Water plc directly contacted DWI in 2021.

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