Dŵr Cymru Welsh Water (England) 

Water supply arrangements

Company Assets

Number of treatment works

5

Number of service reservoirs 

16

Number of water supply zones

12

Length of mains pipe (km)

2,500km

Population Served

Population Supplied

195,000

Number of local authorities

1

Water Supplied

Water Supplied (l/day)

41,962,000 

Percentage from surface sources

89%

Percentage of ground sources

11%

Percentage from mixed sources

0%

Area of supply

Worcestershire

Consumer Contacts

Informing Consumers

Company Figure

Total Number

Rate pet 1,000 population

2019

582

0.19

2020

493

0.16

2021

Industry Average

2021

9,913.96

1.22

Acceptability of water to consumers

Company Figure

Total Number

Rate pet 1,000 population

2019

9,167

2.96

2020

8,833

2.82

2021

Industry Average

2021

2,832.12

1.08

Complaints to the Drinking Water Inspectorate

No consumers of Dŵr Cymru Welsh Water Services Ltd directly contacted DWI in 2021. 

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