Icosa Water

Water supply arrangements

Company Assets

Number of treatment works

0

Number of service reservoirs 

0

Number of water supply zones

15

Length of mains pipe (km)

26km

Population Served

Population Supplied

5,000

Number of local authorities

9

Water Supplied

Water Supplied (l/day)

836,000 

Percentage from surface sources

6.67%

Percentage of ground sources

73.33%

Percentage from mixed sources

20%

Area of supply

North Norfolk, Hailsham, East Sussex, Surrey, Kent, Isle of Wight 

Consumer Contacts

Informing Consumers

Company Figure

Total Number

Rate pet 1,000 population

2019

0

0.00

2020

0

0.00

2021

1

0.21

Industry Average

2021

9,913.96

1.22

Acceptability of water to consumers

Company Figure

Total Number

Rate pet 1,000 population

2019

2

2.11

2020

4

1.38

2021

6

1.25

Industry Average

2021

2,832.12

1.08

Complaints to the Drinking Water Inspectorate

No consumers of Icosa Water directly contacted DWI in 2021.

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