Wessex Water Services Ltd 

Water supply arrangements

Company Assets

Number of treatment works

93

Number of service reservoirs 

338

Number of water supply zones

78

Length of mains pipe (km)

11,848km

Population Served

Population Supplied

1,330,000

Number of local authorities

15

Water Supplied

Water Supplied (l/day)

359,514,000 

Percentage from surface sources

24%

Percentage of ground sources

76%

Percentage from mixed sources

0%

Area of supply

Somerset, Dorset, Wiltshire, Gloucestershire and Devon

Consumer Contacts

Informing Consumers

Company Figure

Total Number

Rate pet 1,000 population

2019

1,051

0.80

2020

979

0.74

2021

976

0.73

Industry Average

2021

9,913.96

1.22

Acceptability of water to consumers

Company Figure

Total Number

Rate pet 1,000 population

2019

2,097

1.59

2020

1,984

1.50

2021

1,669

1.25

Industry Average

2021

2,832.12

1.08

Complaints to the Drinking Water Inspectorate

No consumers of Wessex Water Services Ltd directly contacted DWI in 2021.

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