Advice for finding a plumber

Algae and Cyanobacteria in water

Animals in drinking water

Animals in drinking water

Bills and compensation

The Drinking Water Inspectorate are not able to deal with billing or compensation issues. You should contact your water company in the first instance. If they are unable to resolve the matter, you should contact the CCW.

Blue or brightly coloured water

Boil water notice

Boil water notice

Bottled water

Bottled water

Brown, black or orange water

Brown, black or orange water

Chlorine

Chlorine

Cryptosporidium and cryptosporidiosis

Discoloured water/Particles in drinking water

Drinking water standards/regulations

Drought

Drought

Endocrine disrupters

Endocrine disrupters

Filters and softeners

Filters and softeners

Flooding

Flooding

Fluoride

Fluoride

Fluoride map

Graphene Oxide

Illness

Illness

Improvement programmes – work going on to improve your water supply

Improvement programmes

Lead

Lead

Lead

Legal Instruments

Nickel

Nickel

Nickel

Nitrate

Nitrate

Pesticides

Pesticides

Petrol

Petrol

Petrol

PFAS

PFAS

PFAS

Pharmaceuticals

Pharmaceuticals

Private water supplies

Private water supplies

River and sea water

The DWI is not able to deal with matters relating to river and sea water. All enquiries should be directed to the Environment Agency using the contact details here.

Taste and odour

Taste and odour

TCP

TCP

TCP

Water hardness

Water hardness

Water hardness map

Water storage tanks and cisterns

Water testing

Water testing

White or cloudy water

White or cloudy water

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