Numbers in brackets reflect the number of active works, reservoirs or zones operated by that company in the region in 2024. Some companies are permitted to carry out some tests on samples taken from supply points, rather than from consumers’ taps

CompanyWater treatment worksService reservoirsConsumer tapsNumber of tests per companyTarget number of tests
ALE0(0)0(0)248(1)248248
HDC4,743(6)15,472(82)9733(25)29,94829,949
DWR67,522(66)80,977(328)88,331(152)236,830236,863
Total267,026267,060

Sampling shortfalls

Water companies are required under regulation to take specific numbers of samples at their assets, the required number varies due to a number of factors, the Inspectorate assesses the shortfalls and discusses them with the company to arrive at an agreed position on the number of shortfalls the company had during the year.

Companies should expect greater scrutiny on their shortfalls in future reports as the Inspectorate is taking a greater interest in this area and will soon begin to track them more closely.

Company codeAgreed sampling shortfall
ALE0
HDC1
DWR33
Total34